Jolene Hahn, MBA, CPCS

As director, Jolene is responsible for oversight of member and participant recruitment for Valley Preferred, contracting, education, delegated credentialing and rostering, and problem resolution for providers for all networks managed by Valley Preferred. Jolene serves as liaison between providers and their practices, payers, and other network-affiliated groups to enhance relationships and ensure successful outcomes. She provides leadership to the Provider and Payer Services team engaged in contracting, messengering recruitment opportunities, provider and practice advocacy, and delegated credentialing agreements on behalf of Valley Preferred and Lehigh Valley Physician Group. Jolene and her team maintain multiple provider networks, fee schedules, and coordinate all related projects.

Jolene brings 22+ years of experience at LVHN to Valley Preferred, including 6 years in Human Resources, 5+ years in LVHN Medical Staff Services, and 9+ years within the Provider and Payer Services department.