How the Well-Being Index helps providers

Anonymous, simple to complete, valuable feedback - plus, a $100 physician incentive!
The Well-Being Index (WBI), developed by the Mayo Clinic and managed by web solutions provider Med+Ed, evaluates wellness in just nine questions. Lehigh Valley Hospital Network (LVHN) and Valley Preferred are encouraging providers to take the survey to collect critical data in the form of de-identified, aggregate reports on provider well-being. This will allow us to look specifically at cohorts on our medical staffs to better develop programs and interventions to promote wellness and mitigate burnout.
Our goal is to have every physician and APC on staff at LVHN, and every member of Valley Preferred, sign up and use the WBI, so we can assess the wellness needs in our physician community. Every physician who completes the survey is eligible to receive a $100 incentive! (See more below.)
5 Reasons to Participate in the Well-Being Index
- The survey is completely anonymous; no one at LVHN or Valley Preferred sees your individual results.
- The survey is brief, you get immediate feedback, and you can compare results to your peers (baed on national averages).
- The WBI tracks well-being over time. You can correlate scoring with events in your life.
- You get connected to resources targeted to your geographic location and specific needs.
- Your participation will help LVHN develop new ways to promote wellness and mitigate burnout.
Complete the Survey:


Q&A on Privacy, Incentives, and Resources
What does 100% anonymous mean?
It means your individual responses will not be shared with anyone. De-identified responses are gathered and compiled by Med+Ed and no one at Valley Preferred or LVHN has access. We receive aggregate reports for cohorts comprising more than five providers on our staff. These might tell us, for example, the average distress score for a group or all family medicine physicians.
How do you know I have taken the survey?
When you take the survey, you will be able to save and print a PDF certificate that verifies you have completed the WBI. This does not include any of your results. If you choose to defer the incentive, we have no way of knowing whether you used the WBI or not.
How do I send my certificate to receive the incentive?
Click on "Transcript" in the navigation to go to the Certificate page. Complete the form and then email it to [email protected].

Is the incentive part of Valley Preferred's ACE program? How do I collect it?
This incentive is completely separate from the ACE program. Physicians who use the WBI, and complete the survey twice in a six-month period, will receive $100 via Med+Ed either through LVHN payroll or a check. APCs who use the WBI by September 30, 2018, will be entered to win a personal iPad, to be awarded at the end of the year.
What does the WBI offer providers other than an incentive?
You will be connected with a resource platform containing 11 different wellness topics, each with a variety of national and local educational materials including videos, publications, websites, and various programs, which you can use to promote your well-being. Resource referral is targeted individually based on geographic location and specific needs.
Is this a once-and-done survey?
Not necessarily. You can continue taking the WBI and track well-being over time. This encourages self-awareness and allows you to correlate your scoring with events in your professional and personal life.
Please help us understand and assess your wellness needs so we can promote physician wellness together. Look for your invitation to the WBI and join us in this important initiative. Watch this video to learn more about how the physician Well-Being Index works.
If you have other questions, contact Joseph Patruno, MD, at [email protected]