LVPHO receives NRC Path-to-Excellence Award
Oct. 16, 2015, Allentown, Pa. – National Research Corporation, has selected client Lehigh Valley Physician Hospital Organization, Inc. of Allentown, Pa, as a recipient of its 2015 Path to Excellence award. Lehigh Valley Physician Hospital Organization, Inc. was recognized at the 21st Annual NRC Picker Patient-Centered Symposium in Washington, D.C. on Sunday, September 20.
National Research selected Path to Excellence award recipients based on their achievement within categories that patients have identified as being most important to the quality of their care. The award is only bestowed upon those organizations that are ranked by patients as being a top performer in one of the following categories: Rate Hospital, Specialty Hospital: Rank Hospital, Children’s Hospital: Overall Rating, Adult: Would Recommend Doctor’s Office, Pediatric: Would Recommend Doctor’s Office, Catalyst Improvement Planner Champion, and Most Improved Client.
The winners were selected from the extensive database of National Research hospital clients for their performance over the last four quarters. Lehigh Valley Physician Hospital Organization, Inc. was selected for its “Most Improved" ranking in the Rate Doctor (Pediatric) category.
"Implementing improvement processes are difficult and require large amounts of time and resources, so when organizations make the commitment to look past those constraints, it really defines who the winners are," said Helen Hrdy, Senior Vice President of Client Service at National Research. “We congratulate Lehigh Valley Physician Hospital Organization, Inc. for truly defining patient-centered care."
As a 2015 award recipient, Lehigh Valley Physician Hospital Organization, Inc. is among a select group of healthcare innovators leading the way on the path to patient-centered care.
“The Lehigh Valley Physician Hospital Organization, Inc. has and continues to support its member physicians and their practices with tools to measure and improve patient satisfaction. This is accomplished through our Achieving Clinical Excellence® incentive program which promotes physician education, outreach, and care coordination through clinical integration efforts," said Jack A. Lenhart, M.D., Executive Director, Lehigh Valley Physician Hospital Organization, Inc. “We are proud to be recognized by the National Research Corporation for the Rate Doctor (Pediatric) category."
About National Research Corporation
For more than 30 years, National Research Corporation (NASDAQ: NRCIA and NRCIB) has been at the forefront of patient-centered care. Today, the company’s focus on empowering customer-centric healthcare across the continuum extends patient-centered care to incorporate families, communities, employees, senior housing residents, and other stakeholders.
National Research is headquartered in Lincoln, Nebraska. For more information, call 800-388-4264, write to [email protected], or visit www.nationalresearch.com.
About Lehigh Valley Physician Hospital Organization, Inc.
The Lehigh Valley Physician Hospital Organization, Inc. (LVPHO) is a regional health care delivery organization formed in 1993 by Lehigh Valley Health Network and the Greater Lehigh Valley Independent Practice Association, Inc. The LVPHO is dedicated to Achieving Clinical Excellence® through the development and implementation of innovative programs to improve health care delivery and value in the community. Through its provider-owned preferred provider organization, Valley Preferred, the LVPHO is dedicated to improving health care quality, affordability and effectiveness, which is consistent with the goals of the Triple Aim: Better care. Better health. Better cost. Providing the means to achieve these goals are programs and partnerships: accountable care collaborations, access to advanced analytics for population health management through Populytics, and BeneFIT Corporate Wellness programs helping employers promote healthier lifestyles for company employees and a culture of wellness in the workplace. For more information, visit www.valleypreferred.com/lvpho.