 There are many ways
to gauge the performance of a company. Here are some
indicators of how Valley Preferred will perform for
you.
CLIENT
SATISFACTION
A recent
Customer Satisfaction Survey conducted with Valley
Preferred clients yielded ratings of “good/excellent” in
all the following areas:
• Customer
service
• Access to sales staff
• Responsiveness
• Insurance information materials
The overall rating for Quality of Service in the "Good to Excellent" range registered in the 90th percentile.
 GROWTH
IN MEMBERSHIP
Quality
companies grow by attracting new customers through
performance. Here’s a look at how Valley
Preferred has grown since we first started serving
local businesses and individuals back in 1994.
CLIENTS AND
MEMBERS
After
one year of operation (1995), Valley Preferred
grew to 13 clients and 13,000 members.
As of June 30, 2008, Valley Preferred had 8,354 clients and 206,118 members.
NETWORK DEVELOPMENT
The
Valley Preferred network now includes…
• MORE
THAN 3,500 DOCTORS
•
18
HOSPITALS throughout 11 counties in Eastern
Pennsylvania
PRODUCT DEVELOPMENT
•
23 CONTRACTED HEALTH INSURANCE COMPANIES
• BeneFIT wellness programs
…and
we’re adding more all the time!
 PEER
COMPARISON
Valley
Preferred now ranks #1 among all peer competitors
based in Pennsylvania.
According to data
collected by HealthLeaders, Inc., Valley Preferred
grew into the top spot among provider-owned Preferred
Provider Organizations in Pennsylvania in 2004. |
